Presentation topics

Conflict in the workplace is inevitable. That's why employees and managers need to know how to identify conflict appropriately and navigate it effectively if they want to work productively. 

Managers have multiple layers of disputes to resolve: manager-employee disputes, employee-employee disputes, etc. With the proper skills, managers can successfully resolve these disputes.

Mediators are bound to strict ethical standards - but those rules aren't always easy to understand. Mediators who learn about the rules will be able to effectively mediate disputes without causing additional problems to arise.

E-mediation is new to many ADR practitioners. Learning how to effectively navigate the virtual conference is important so that you can focus on mediating successfully.

The ethical rules for mediators were written with in-person mediations in mind, but still apply to e-mediations. Find out how those rules can be transferred to the virtual space so that you can keep up with the technological changes in the industry.

Christy can customize a presentation for your group upon request.

Christy can help your business implement a conflict resolution system and train your employees on how to use those conflict resolution skills.